How does International Shipping work?

When our international crates are shipped and leave the United States, they are shipped to a regional hub and then to the destination country. Once the crates reach their destination country, they are handed over to the country’s local postal service for final delivery:

Argentina - Correo Argentino 

Australia - Australia Post

Austria - Austrian Post 

Belgium - Belgium Post Group 

Canada - Canada Post

Chile - Correos Chile

Colombia - Servicios Postales Nacionales S.A.

Czech Republic - Czech post

Denmark - Post Denmark 

Finland - Posti Gropu Corporation

France - La Poste

Germany - Deutsche Post

Hungary - Magyar Posta

Iceland - Íslandspóstur

Ireland - An Post

Israel - Israel Post 

Italy -  Poste Italiane 

Japan - Japan Post

Luxembourg - P&TLuxembourg

Mexico - Correos de Mexico 

Netherlands - PostNL

New Zealand - New Zealand Post

Norway - Posten Norge

Poland - Poczta Polska 

Portugal - CTT Correios de Portugal

Singapore - Singapore Post

South Africa - South African Post Office (SAPO)

South Korea - Korea Post

Spain - Correos

Sweden - PostNord Sverige

Switzerland - Swiss Post

Turkey - PTT (Turkey)

United Kingdom - Royal Mail

United States- Fedex Smart Post

Please note: You might experience a longer transit time for your first Loot Crate delivery. We are doing everything we can to get your crate to you within our desired delivery date.  Once you are in our system, you should no longer experience any delays.  Please contact our support if you do not receive your crate 14 days from the date of your shipping label creation located in your tracking information.

The goods will be imported on behalf of the consignee/ebuyer. The consignee authorizes Loot Crate to import the goods on his behalf. Further, the consignee/buyer agrees that Loot Crate may delegate the obligation to import the goods on his behalf to a subcontractor. The consignee will pay the taxes & duties in addition with the purchase price of the goods 

Update: Shipping Time for Australia

At this time, there seems to be a slow down with Australian Post deliveries. We expect most shipments to arrive around 2-4 full weeks after the “In transit to Australia Post” scan and will usually only update as far as clearing customs.  We are in contact with our shipping carrier to look into these shipping times. 

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